If you turned up at a Yoga Edition studio last week and found the doors shut, you are one of several thousand people in Singapore now holding a package you cannot use. The closure was abrupt, there was no notice to members, and the information since has been scattered across news reports and a liquidator’s website most members have never had reason to visit.
This page is the practical version: what happened, what your package is worth now, the exact steps to file a claim, how to stop money still leaving your account, and how to think about the next studio.
If you were a member: Ojas is giving displaced True Yoga, Yoga Edition, True Fitness and TFX members 14 days of unlimited classes, free, at any of our three studios. No card, no sign-up, and proof of your old membership can be as simple as a bank statement line. Claim by 15 October 2026. Full details are further down. The claim steps come first here because those are the time-sensitive part.
What actually happened to True Yoga and Yoga Edition?
True Yoga Pte. Ltd. and True Fitness Pte. Ltd. were placed under provisional liquidation on 10 September 2026, after their directors resolved that the companies could not continue trading given their liabilities. Goh Wee Teck and Lin Yueh Hung of RSM SG Corporate Advisory were appointed provisional liquidators. All 10 Singapore outlets, trading as True Fitness, TFX and Yoga Edition, ceased operating from 11 September. The liquidators have published an official FAQ for members, which is the source everything below is checked against.
Yoga Edition is the studio brand that True Yoga Pte. Ltd. traded under, which is why both names appear in news coverage and why your paperwork may carry one name while the studio signage carried the other. For the purposes of a claim, the company you contracted with is True Yoga Pte. Ltd.
The parent company, Hong Kong listed Kontafarma China Holdings, disclosed that extraordinary general meetings are scheduled for 7 October 2026, at which resolutions for a creditors’ voluntary winding up are to be proposed. Meetings with creditors follow. In plain terms, the provisional stage becomes a full liquidation, and the process of totalling up who is owed what formally begins.
Will members get their money back?
The honest answer, and the one the liquidators give themselves, is that it is too early to say. What is already settled is where you sit in the queue. Claims for unutilised packages, classes and memberships rank as ordinary unsecured claims, which means members are paid only after the costs of the liquidation and any preferential claims, such as certain employee entitlements, have been met.
The scale gives a sense of the problem. By 6pm on 11 September 2026, the Consumers Association of Singapore had already received 241 complaints reporting more than S$609,000 in losses, and that was within a day of the shutdown. The eventual creditor pool will be considerably larger.
None of that means you should skip filing. A claim costs you an hour and preserves your position if there is any distribution at all. Not filing guarantees you receive nothing.
How do you file a claim for your unused package?
Members file what is called a Proof of Debt, which is simply a formal statement of how much you are owed, supported by evidence.
- Gather your evidence first. You want the original invoice or receipt, the contract or sign-up form if you have it, proof of payment such as a card or bank statement line, and a record of how much of the package remains unused. Screenshots of your booking history or remaining class balance from the member app are useful, so take them now if the app is still loading for you.
- Work out the unused value. For a class package, count the classes you paid for and never took. For a membership paid in advance, count the months paid beyond 11 September 2026. Be accurate rather than generous, because an inflated claim invites rejection.
- File the Proof of Debt. Submit it through the liquidators’ creditor portal at cdp.rsmsingapore.sg, attaching your supporting documents.
- Use the member mailbox for questions. If you are not sure which of the two companies you actually contracted with, check the company registration number printed on your receipt. UEN 200410345Z is True Yoga Pte. Ltd., which traded as Yoga Edition. UEN 199705759N is True Fitness Pte. Ltd., which traded as True Fitness and TFX. True Yoga and Yoga Edition members can write to RF-TYogaMembers@rsmsingapore.sg. True Fitness and TFX members use RF-TFitnessMembers@rsmsingapore.sg. The liquidators aim to respond within three working days, subject to volume.
- Keep a copy of everything you submit. Creditors’ meetings follow the October EGMs, and you may need to refer back to your own figures.
How do you stop a payment that is still going out?
This is the step members most often miss, and the one that costs real money if you leave it. If you were on a recurring monthly charge, a GIRO arrangement or a card instalment plan, the instruction to stop it has to reach your own bank. The provisional liquidators have said they are separately instructing payment processors to cancel, but you should not wait to find out whether that reaches your particular arrangement.
Call your bank, cancel the standing instruction or recurring card authorisation by name, and ask for written confirmation. If a charge has already gone out after 11 September, raise it in the same call.
If you paid by credit card, ask your bank about a chargeback at the same time. Card scheme dispute windows are limited and they run from the transaction date rather than the closure date, so the question is worth asking early even if the answer turns out to be no. A chargeback is separate from your Proof of Debt claim, and if one succeeds you should reduce your claim accordingly.
What about belongings left in a locker?
Members with personal items still inside a club should email the relevant member mailbox above with their name, contact details and the specific club location, and the liquidators’ office will advise on retrieval. Do not turn up at a closed unit expecting access, as the premises are no longer under the company’s day to day control.
Where to go for what
| What you need | Who to contact | How |
|---|---|---|
| File a claim for an unused package | Provisional liquidators, RSM SG Corporate Advisory | Proof of Debt via cdp.rsmsingapore.sg |
| Question about your membership or claim | True Yoga and Yoga Edition member desk | RF-TYogaMembers@rsmsingapore.sg |
| Stop a recurring charge, or dispute one | Your own bank or card issuer | Phone your bank, ask for written confirmation |
| Retrieve belongings from a locker | Member desk, quoting your club location | RF-TYogaMembers@rsmsingapore.sg |
| General consumer advice, and to log the loss | Consumers Association of Singapore | 6277 5100, or file online at case.org.sg |
What can CASE do, and what can it not do?
CASE has been in contact with the provisional liquidator and is seeking clarification on arrangements for affected consumers, including the information members need in order to lodge claims. Logging your complaint with CASE is worth doing, because the aggregate figure is what drives public and regulatory attention to prepayment risk in the fitness sector.
What CASE cannot do is recover your money. It has no power to reorder the creditor queue or to compel a payout from a company in liquidation. Treat the CASE complaint as advocacy and record keeping, and the Proof of Debt as the mechanism that actually attaches to any money.
How do you choose the next studio without repeating this?
Most members reading this will practise again somewhere, and the instinct after a collapse is to look only at price. Price is not what failed here. The structure of the purchase is what failed: large sums paid a long way in advance to a business whose finances members had no visibility into.
Four questions are worth asking any studio you consider, ours included.
- What is the smallest commitment you offer? A studio that only sells 12 month or 100 class packages is asking you to carry the risk. CASE’s own advice after this closure was to consider shorter term arrangements before signing up for a package.
- Do credits expire, and what happens if I stop? Get the expiry rule and the cancellation terms in writing before paying, not after.
- How long has the studio operated, and under whose ownership? An owner operator who teaches in the room has different incentives from a chain owned by a listed holding company several jurisdictions away.
- Who will actually be teaching me? Named, consistent teachers are a better predictor of whether you keep turning up than the facilities are.
It would be cheap to set that test and then not sit it, so here are our own answers. The smallest way into Ojas is a single drop-in class at $50 with nothing attached to it, or a trial pack of three sessions at $49 valid over two weeks. Our credits do expire, and the expiry is printed against every package rather than buried in small print: 10 sessions run 3 months, 30 sessions run 7 months, 50 sessions run 9 months, and the unlimited plans run 3, 6 or 12 months at $600, $1,080 and $1,920. That 12 month unlimited plan is the largest commitment we sell, and after the fortnight you have just had, it is not where we would suggest you start. Ojas has run in Singapore since 2017 across three studios, and Archana, who founded it, still teaches in the room.
Beyond the commercial terms, there is the practical question of matching the practice you lost. If your regular Yoga Edition class was a heated one, our comparison of hot yoga against room temperature yoga sets out what actually changes when the heat comes out, which matters if you are about to try a studio with no hot room. If you are unsure what style to look for, our breakdown of Yin, Hatha and Vinyasa maps the three styles most Singapore studios timetable. For the wider decision, our guide to choosing a yoga studio, instructor and class in Singapore covers what to look at on a trial visit.
Ojas does not run a hot room, and the timetable is built around traditional and therapeutic practice rather than heat. On the traditional side we teach Hatha and wall rope yoga, the latter using ropes anchored to the wall to support and lengthen a posture, which is useful if your body is not where it was a few years ago. For strength there is strength and stretch with resistance bands, and yogalates, which borrows Pilates core work. The therapeutic classes are the ones displaced members most often turn out to need: neck, shoulder and back therapy, back care, shoulder care, and hip mobility and stretch. If your practice was really about switching your head off, our sound healing sessions are the most popular thing we run, and they are the class people book when sleep is the problem.
Two weeks of unlimited classes at Ojas, free, for displaced members
You have paid for yoga you did not receive, and asking you to pay again immediately is not a reasonable way to introduce ourselves. So the offer is simple, and there is nothing attached to it.
- What you get: 14 days of unlimited classes across all three Ojas studios, at no cost.
- What we need: anything showing you were a member. A screenshot of your old member app, a membership card, a receipt, a welcome or booking email, or a card statement line showing a True Yoga, Yoga Edition, True Fitness or TFX charge. If your app access has already gone dark, a statement line is enough.
- What we do not need: your card details, a sign-up, or any commitment to what happens after the two weeks.
- Where: Joo Chiat, OUE Downtown Gallery at Shenton Way, and Serangoon Road.
- By when: claim by 15 October 2026. One per person, and our standard class terms and conditions apply.
Two weeks is long enough to sit in several different classes, meet the teachers and decide whether the room suits you, which is the part a single trial class never really answers. If you want to carry on afterwards, the honest suggestion is a $50 drop-in whenever it suits you. Buying a year of anything is the last thing you need this month.
Common questions from True Yoga and Yoga Edition members
Can another studio honour my unused True Yoga package?
No studio can redeem it, because the money was paid to a company now in liquidation and no other business holds it. Any studio offering to transfer your balance is really offering a discount of its own, which is a fair thing to offer but a different thing from honouring the package. Your unused value is recoverable, if at all, only through the Proof of Debt process.
Is there a deadline for filing my claim?
The liquidators set the bar date for proofs of debt, and it is usually announced as the liquidation progresses rather than fixed on day one. Do not wait for an announcement to prompt you. File now, and confirm current timelines directly with the member desk at RF-TYogaMembers@rsmsingapore.sg.
Will a credit card chargeback actually work?
It depends on your issuer, the card scheme rules and how long ago you paid, so it is a question for your bank rather than one anyone else can answer for you. It is worth asking quickly, because dispute windows run from the transaction date. Treat it as a parallel route, not a replacement for filing a claim.
Do I need to attend the creditors’ meetings?
Attendance is not required for your filed claim to count. The meetings following the 7 October 2026 EGMs are where creditors are informed of the position and vote on certain matters, and details are circulated to creditors who have filed. Filing is the step that matters; attending is optional.
Is it safe to prepay any yoga studio after this?
Prepayment is not inherently unsafe, but the size and length of the prepayment determines your exposure. A four week or ten class commitment limits what you can lose to a manageable amount, while a 12 month upfront membership concentrates a year of risk into one payment to a business whose balance sheet you cannot see. Buy in the smallest increment a studio offers until you trust it.
Come and practise while the paperwork sorts itself out
Losing a studio is not only a financial annoyance. For many people it removes a fixed point in the week that was holding other things steady, and that gap tends to outlast the refund saga. Our teachers at Ojas Yoga & Wellness run classes across Joo Chiat, Shenton Way and Serangoon Road, from gentle and restorative through to stronger Vinyasa.
You can browse our yoga classes in Singapore, or come in with your membership proof and start the two weeks.
This article is general information for affected members, not legal or financial advice. Details of the liquidation can change; confirm anything you intend to act on with the liquidators or your own adviser. Last verified 18 September 2026.
